OFFICE POLICIES

HIPAA Privacy Notice

 

Strashun Pediatrics is committed to protecting your health information through the Health Insurance Portability and Accountability Act of 1996 (HIPPA).

HIPPA requires us to inform you of our privacy practices, our legal duties, and your rights concerning your protected health information. The Strashun Pediatrics Notice of Privacy Practices describes how medical information about you may be used, and disclosed and how you can get access to this information. Please review it carefully. If you have any questions about the information, just give us a call in the office, and we’ll be happy to help.

Non-Discrimination Policy

Individuals shall not be discriminated against because of race, color, creed, religion, sex, age, sexual preference, national origin, citizenship, marital status, disability, veteran status, or any other status or characteristic protected under applicable federal, state or local laws.

Acts of discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated at any time.

Financial, Appointment & Health Form Policies

Please click here to see our complete Office Policies.

Missed Appointments

Life happens, and we understand that sometimes you can’t make your appointment. Please call us at least one full business day in advance to cancel or change an appointment. If you don’t call to cancel in advance, we reserve the right to charge a Missed Appointment Fee (currently $25) to cover the cost of the unfilled appointment slot. Multiple missed appointments, or failure to comply with other Strashun Pediatrics policies, may result in dismissal from the practice.

 

Health Insurance Plans and Information

Our office staff will verify your eligibility prior to or at check-in for each appointment. If your insurance information changes, please notify us as soon as possible. Please make sure you bring your card to every appointment.

We accept most insurance plans, including Missouri Medicaid. Because we participate with so many different plans, we can’t know the provisions of each patient’s policy. We do recommend that you make every effort to understand your insurance coverage and, if necessary, to contact your carrier before receiving services, so you can verify your coverage levels (such as those for preventive care), co-pay, deductible, and co-insurance responsibilities. You are responsible for payment for any services not covered by your insurance.

 

Co-Payments

We’re contractually obliged to collect, and you’re responsible to pay, your co-payment at the time of your visit. Please have your co-payment ready at check-in. If you don’t pay your co-payment at the time of service, we’ll need to add a fee (currently $10) for the cost of billing you.


Payment Options

You can pay your bill online using our secure payment portal! Please see our Payments page for more information or to make a payment.

You may also pay at our office. We accept checks, cash or credit cards (Mastercard, Visa and Discover.) We also offer flexible payment plans. Please speak to our staff for details. 

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